Policy
Privacy Policy
At Bougainbella, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information when you interact with us through Instagram, WhatsApp, email, or our website.
Information We Collect
When you place an order or contact us
- ◆Full name
- ◆Phone number
- ◆Email address
- ◆Shipping / billing address
- ◆Payment details (limited — such as payment confirmation only)
- ◆Body measurements (if required for sizing or custom orders)
- ◆Order history and preferences
- ◆Messages and communication shared with us
When our website launches
- ◆Device information
- ◆IP address
- ◆Browser type
- ◆Cookies and website usage data
How We Use Your Information
We use your information to:
- ◆Process and confirm orders
- ◆Arrange shipping and delivery
- ◆Share order updates
- ◆Handle exchanges / customer support
- ◆Improve our products and services
- ◆Send promotional offers, launches, or updates (only where relevant)
- ◆Run advertisements and understand customer preferences
Payments
Currently accepted
- ◆UPI (such as Google Pay, PhonePe, Paytm)
- ◆Bank transfer
Coming soon
- ◆Online payment gateways
- ◆Cash on Delivery (COD)
We do not store sensitive banking details such as full card numbers, UPI PINs, or passwords.
Shipping & Delivery Partners
To fulfil your orders, we may share necessary shipping details (name, phone number, and delivery address) with trusted courier partners, including:
- ◆Blue Dart
- ◆Delhivery
- ◆Other verified delivery partners as needed
This information is shared only for order fulfillment and delivery.
Marketing & Communication
We may contact you through Instagram, WhatsApp, or email for:
- ◆Order updates
- ◆Product launches
- ◆Promotional offers
You may opt out of promotional messages at any time by informing us.
Advertising & Cookies
We may use Instagram / Meta advertising tools to promote our products. Once our website is live, we may use cookies, analytics tools, and Meta Pixel or similar tools to improve your shopping experience and understand website traffic.
You will be able to manage cookie preferences through your browser settings.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, and disclosure.
Data Sharing
We do not sell, rent, or trade your personal information. We only share your information when necessary with:
- ◆Delivery / logistics partners
- ◆Payment service providers
- ◆Technical / website service providers (when website launches)
- ◆Authorities, if legally required
Your Rights
You may request to:
- ◆Access your personal information
- ◆Correct inaccurate details
- ◆Delete your information (subject to legal / order-related obligations)
- ◆Opt out of marketing communications
Contact Us
For privacy-related questions or requests, please reach out to us:
Policy Updates
We may update this Privacy Policy from time to time. Any updates will be shared through our Instagram page, WhatsApp, or website.